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Inclusive and Respectful


Inclusive and Respectful

Accessibility at the Burlington Performing Arts Centre

The Burlington Performing Arts Centre is a facility that is inclusive and respectful to all, combining accessibility with imaginative design and creativity. Burlington’s Accessibility Advisory Committee was involved during the design and construction of The Centre, incorporating accessibility features wherever possible.

Accessibility Features that benefit patrons, employees, and volunteers with disabilities include wheelchair accessible theatres and lobby, lowered service counters at the box office and the bar, an elevator to the mezzanine and orchestra level, automatic door opening sensors throughout the facility, accessible washrooms located on the main floor and mezzanine levels, and a colour scheme which was selected to enhance the safety and way-finding experience for everyone, including people with vision loss.

The Back-of-House includes accessible dressing rooms, washrooms, green room and an elevator to the orchestra pit for musicians with disabilities.


The Access2 Card Program is an initiative of Easter Seals Canada, a national charitable organization – which in collaboration with its provincial member organizations – is dedicated to enhancing the quality of life, well-being, and independence of Canadians who are living with disabilities.

Accessible Seating for patrons who use mobility devices or have limited mobility is available in several locations in both theatres. There are multiple wheelchair accessible locations in the Main Theatre, and every seat in the Studio Theatre is potentially accessible (depending on configuration).

Differently-abled patrons who require a support person must show their Access2 card in order to qualify for one (1) complimentary ticket.

Contact our Box Office (905-681-6000) to purchase accessible seating. Booster seats are available on a first-come-first-served basis.

Service Animals

Service Animals are welcome in the facility. Please contact our Box Office (905-681-6000) to ensure that your seat selection provides sufficient space for your animal.

Assistive Listening Devices

Assistive Listening Devices are available free of charge. You will be asked to leave a piece of photo ID, which will be returned to you upon returning the device.

Accessible Parking

Accessible Parking is available on levels 1 and 2 in the parking garage located beside The Burlington Performing Arts Centre. A pedestrian bridge, located on level 2, connects the parking garage directly to BPAC’s interior and elevator.